How Brand Studio Credits Work & Billing FAQs

Do monthly credits roll over?

No. Monthly credit allocations reset at the start of each billing cycle for Creator (2,000 credits) and Core (6,000 credits) plans. Unused monthly credits expire at the end of the billing period.

What happens when I run out of credits?

• Free Trial: Once your 500 credits are used, your trial ends. You will be prompted to upgrade to a paid plan or purchase additional credits.
• Paid Plans: If you run out of credits before your billing cycle resets, you can purchase additional credit top-ups directly from your dashboard.

What changed with the Core Plan?

Existing and new Core subscribers now receive 6,000 credits per month (up from 5,000 credits) for the same price of $50/month.

What is Curated Model Routing?

Curated Model Routing is an exclusive feature available on Core and Enterprise plans. It acts as an intelligence layer behind the scenes, automatically routing your prompt to the best-suited AI model to achieve optimal visual quality for your specific task.

Would you like me to draft customer support macros or email notification templates for existing users regarding these plan updates?